I purchased a Toshiba Laptop on-line for in store pickup on Sun 12/27. I was at the store within 20 minutes. They do not even have the item, (even though I was given a list of 3 stores to pick up from) do not plan to stock the item or even order the laptop I ordered on line. I called the 877 customer service number listed on the web site. The rude customer service rep said the store cancelled my order. He tried to convince me, someone must have beat me to the store & got the last one. I think what they are hoping is that they can get you in their store, hoping you'll go ahead & buy something else. What a rip off & total waste of time. read full review »