Sears has the worst service that I have ever experienced. I waited on the technician for over 5 hours. I took a half day off from work. He showed up after 5:00pm and still did not repair my A/C. It is rattling like a train. He did not put the parts that were ordered in my A/C and lied to me when I asked if he did. The second technician stopped by and waited 15 min. for me and left. I arrived 5 min afer he left. When I called the service center the lady hung up on me. They should be shut down just as Montgomery Ward. read full review »