Ordered a Briggs & Stratton engine maintenance kit in August. Received the usual "7 days delivery" email. No part was ever delivered. First call in September Wanda said it was backordered. Second call in October it was found and and ETA given. No part was ever received. Third call in November they found one but it was defective, a new one was ordered and ETA of November 27 given. Still no part was received. Fourth call was December 1 to ask for refund, and was told it will take 15 days. It's now December 28 and no refund wa... read full review »