I have contacted El Al a couple of times. I landed in Israel on September 25th, 2009. Once I got to my house and unpacked, I noticed that a lot of things were stolen from my luggage! I filed a complaint with them and I heard nothing from them. When I contacted them again and gave them the complaint number, and they told me it didn't exist. I couldn't believe what I heard! I didn't get anything back from them, no apologies or anything. It is now the last week of December and I have yet to hear anything. I just want... read full review »