I rented a car from the Pittsburgh Airport through Avis on 11/14 and returned the car on 11/15, less than 24 hours later. I received a phone call about a week later from Loss Prevention, who cannot speak English, asking when I was planning to return the car. Long story short, Avis charged my credit card an additional $382.00 without notice. After 9 calls and a month later to customer service, who is useless, I was promised a refund in 3 to 10 business days. That time has come and gone. I come to find out the refund was never submitted a... read full review »