Avis customer support has exhausted my patience, so I'm considering this the final chapter. If Avis is your cheapest rate when you go to rent a car, take a second to think about the risk you might run of having to deal with customer service. I am not going to be a loyal Avis customer anytime soon. I used Travelocity.com to book the cheapest car I could find for Kallie and I to use on our flight to California over Thanksgiving. Avis was the cheapest, but not by much. We picked up the Pontiac G5 at Sacramento airport on Nov 25th on our... read full review »