The day before christmas I had an item stolen by a pottery barn employee and they took more than 4 days to refund my money after a lot of hard work on my part. I left my items behind the cash and continued shopping...when I came back to pick my items (2) up there was only one in the bag. The store and the employees refused to admit they had done anything wrong. I will never shop at pottery barn ever again...I'm appalled at the way my situation was handled and will honestly never ever shop there again. Piss poor customer service...and... read full review »