I took my alienware to geek squad for a diagnostic. After they did this they informed me that they could not fix the problem and that it was the motherboard and that geek squad wasent allowed to work on alienware this was told to me after the diagnostic was done. Then i sent it to Ztronics where i was able to get my computer fixed it was not the motherboard at all it was a fan problem and corrupted harddrive. I also had called geek squad to ask about a refund since they were wrong about the dagnosis, and was told that i needed to bring in the... read full review »