Nine months after purchasing a Whirlpool wall oven, the self-clean cycle was first initiated. Following this cycle, the upper oven ceased to work. I contacted Whirlpool service by phone, was directed to call back on Monday. Once I reached a service rep at Whirlpool and explained the problem, she booked my appointment with A&E for the following Wednesday. I was told it would be anytime between 8 and 5. I tried to contact A&E on Tuesday. I wanted to see if they coupld possibly narrow the time down to at least a four hour block. I wa... read full review »