I made a fully refundable down payment of $5000 for surgical equipments to The Compliance Doctor (Troy Lair, President) in August 2009. Because the project failed to materialize, I requested a refund on October 16th, 2009. Troy Lair affirmed the request and informed me that he will process the refund as quickly as possible. It is now Jan 1st, 2010 and I still have not received my refund. Mr. Lair failed to respond for weeks at a time, claiming that the "real" owner of the equipments (an ENT surgeon with terminal illness, allegedly) wa... read full review »