I bought an IPod for my husband for his birthday. The sales person recommended to buy extra guarantee. Usually I do not buy extra Guarantee but I bought for I pod because it is very fragmental. After a short time the screen turns gray and buttery did not work. We went to the store. They did not accept the screen failure covered under guarantee. Still we wanted to change the buttery. They sent the iPod for the changing the buttery. When we returned to store for the iPod, they told us because of screen failure they do not change the... read full review »