I purchased My cell phone through Wire Fly in 2008 January 23.With the order forms I received this device protection plan through NCOA, So I paid $49.99. for the whole year. I had a issue with my Nokia 5300Xpress music phone and I informed to them about it. I could not talk to anybody so I e-mailed to them. They asked me to mail my phone so they can fix it. I asked them first replace a phone for the time they repair it or else give my money back.They said With in a month they will do so. I received nothing but another letter to renew my... read full review »