I tried for 8 months to stop my service. Always a different excuse as to why not. Contract not up or auto renew, or cannnot cancel on phone or by email . Asked for a signed renewal and they sent me basically a made up sheet of paper with no signature. I finally got a signed receipt from the mail service that the cancellation was received. Told them and they got mad because I got one. They sent a bad report to the credit beaurea and sent a letter to some of my lenders and credit accounts. Do not use this company...THERE SHOULD BE A LAWER THAT WOULD TAKE ON OUR CASE AS A CLASS ACTION, and do away with the company. read full review »