I placed an order for a plant to be delivered on Dec 23rd. On Dec 25th I spoke to the recipient and they had not received the delivery from FTD - turns out the delivery person delivered the plant to an incorrect address. The customer service person I spoke to offered to re-deliver the plant (mind you - the delivery would be 3 days after Christmas) at a 50% off discount. When I received my credit card statement, the full original amount was charged to my credit card. When I called the customer service line again - they said the prices went up... read full review »