Alice Johnson a customer representative called me on December 31, 2009. Stated that the company would pay only 500.00 for my service call and supplies. Still stuck by the old story of grease in line and seemed to read off a statement what was said before, offering no other help or solution. I told her that my house was flooded because their line was clogged and the water did not stop coming into the house till they did so, no one came by to give any work order that they did anything either that day. I have mold creeping up my walls, my floor... read full review »