cancelled 1st order on 10-9-09 Sent product back unopened 10-14 09 W/RMS # visible on box At that time I was told Refund of $49.95 will take 5-7 days Called numerous times, then on 11-2-09 I faxed a copy of receipt from USPS of delivery 11-3-09called again said it will n ow take up to 30 days for refund. Dec 3 rd I called again, adding my name to list to ck on refund, 12 -14 called sending to upper management to ck on 12-21 called put on another list today 1-4-10 called no one answering tried there on line chat no response there either I, m... read full review »