READ THE FINE PRINT. When you receive your intro offer it is at that time that you are clearly informed that you have 12 days FROM THE DAY THE ORDER IS PLACED to cancel. If not your card is charged $99.10. I too received my order over the holiday and attempted to cancel. Of course they did not answer the phones on holiday or weekends. When I did get through they would not reverse the credit card charge and said they shipped on January 1--A HOLIDAY?!. Long story short, I made 5 phone calls each one took a full half hour to get through. One... read full review »