I have attempted to settle a situation w/ the TXU representative numerous times. I have spoke to management at TXU as well. In January of 2009 I called TXU and requested services. I requested the average billing plan at this time. I did not receive the average billing plan, instead I received a commercial account and a huge bill increase. I assumed that when I requested average billing that is exactly what I received. I continued to pay the lesser amount on by TXU energy bill assuming that, that amount was the average billing amount. This wa... read full review »