Sears Case # 2914522 January 4, 2010 To Whom it May concern: I am writing to inform you of the inadequate service that was provided to me, a customer of Sears. I purchased a front loading washing machine in November 2005 along with a warranty contract at the time of purchase for $187.61. In 2007, the machine failed and several large parts were replaced by Sears service technicians. The warranty was then extended in 2009 for an additional $165.39 which carries us to 1/2011. On November 12, 2009 my washer failed again, resulting... read full review »