On Sept. 2, 2009, I purchased form Pools Etc., Inc. via EBay item #170299716388 Saunacore KW6 sauna heater. Payment was remitted the same day via PayPal. Estimated delivery was Sept. 17 - Sept. 24. After not receiving the product, towards the end of September I called Pools Etc. and talked with Shawn regarding delivery of the product. He said it hadn't shipped yet, but was scheduled to go out within the week. Again, it wasn't received and once again I called. This went on until the first of November, at which time I cancelled the... read full review »