I have used Hotwire a few times before when travelling in the states, and been happy that I 'got what it said on the tin'. However, when recently booking a hotel in central London, I ended up paying MORE than if I'd booked the hotel direct. I wasn't initially worried as I believed that the 'double the difference' refund guarantee would resolve the problem. Did it? Well - read the whole story here: http://hotwirescam.blogspot.com/ read full review »