As a 8 year loyal consumer with Sprint, I most certainly was disappointed with the over-marketed "Palm Pre". I believe a company should stand by the product on all levels(defects/bugs)and not just on new release time. I purchased the phone in September 2009. Within 2 weeks of having the phone, the camera application on the phone would freeze(not deliver camera).I do not use mobile camera's much so I was not as bothered. October 2009, text messages begin to disappear. You would go to a contact in your phone and open/send... read full review »