I am righting this letter to inform others of how sears treats there customers .I called sears on December19th to come fix my furnace they came out on the 21st .They then told me they were odering a part and it would be here in two days . I have gone through Christmas and new years and here i sit on January 6th with no furnace the part finally came in and they still will not fix untill the 11th of January I think that Sears could do a much better job at doing there job i have talked to many many people through the company and still i sit here... read full review »