American Express "helped" me when I could not pay in full and set me up on payments, with written agreement that it would not affect my credit. After 8/12's of the agreement, they report me as cancelled card and write offf debt, even though I have met all terms of agreement, keep paying (one payment left) and they indicate on my credit report that they will keep it there until 2016!!! They will not even talk with me when I call, they refer me to their legal dept in florida, who even neglected to respond to my attorney. After... read full review »