The $98.00 phone I purchased from them in Nocember, 2009 (still under warranty - barely had it 3 weeks) was suddenly not able to receive a signal, so they had me send it back, sending me an air bill, claiming they do not send you a replacement phone until they get the old phone back - which I found odd, since all other companies immediately send you a replacement product, and simply charge you if you don't send them the original product back. Well, I followed their orders, sending it back the next day (December 22, 2009), and it wa... read full review »