Our home loan was converted over from Country Wide Home Loan to Bank of America. We have been usuiong their bill payer system for years. However, payments made within the grace period of our loan are being created as late payments even though they are made within the terms of our loan. Late charges have been charged to us. When we called the Bank Of America Loan Service Department we are told we have a history of late payments. Then we were told we were only allowed one late payment in the duration of our loan. We proved payments were... read full review »