After your order is confirmed you're eligible to purchase the "protective bottom" that makes it sturdier on any surface for an ADDITIONAL ten dollars. Is this the same as the "durable base" that is supposed to be included all for $19.95 plus s&h? TO CANCEL YOUR ORDER (this worked for me) go to bottom of emerycat.com site click on customer status link; look to the left blue column scroll down to cancel your order & click on it. I was able to view my invoice, printed it out & checked the statu... read full review »