Mine is a complaint of a different type, but just the same indicates what type of company ALS is. We had an insurance claim in mid-2008 for water damage and as they were the mortgage holder, the insurance company had to issue to the check to them and then we had to "draw" from it as the work progressed and provide supporting documentation as to the repairs done and the payments (out of pocket) made. Well they were holding 25k of OUR money and every time we submitted the request for reimbursement they kept coming up with excuses as to... read full review »