I was told by Bank of America that they couldn't provide written details of their refinance agreement unitl I gave them my credit card, but I could cancel the agreement for several days after receipt. (I can't remember if it as 7, 10 or 14 days.) I received the agreement and the fees were higher than discussd over the phone so I canceled the refinance. BOA refused to refund my $400 application fee. I've complained to them and tried to cancel the charge via my credit card. Currently in dispute. read full review »