February 2009 was giving me a loan modification, lowering my interest rates (which they did). Went from 10.8% to 4.8% which dropped my mortgage payment from 1422 per month to $888 per month. The modicfication was to bring me current on my escrow which would have been fine and would have been affordable, but meanwhile when I got my modification back they did not pay my taxes and during the modification I had $21, 000 in my lost draft fund (from hurricane Ike damage) this money was for the damages of my house. During the modifications I wa... read full review »