"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Melissa)

Discover Card
Melissa Jacobs December 9, 2008
I recently called Discover to confirm why my November payment had not been posted to my credit card account only to learn Discover had no record of the payment. I learned from the account manager that due to Discover changing their payment address that several million payments are missing!!! And the company is charging late fees and finance charges to all these customers whose payments are simply lost!!! Can you believe this?? Thankfully my check wasn't cashed so I could stop payment, but of course my bank charged me a fee to stop the... read full review »
Filled under: Business & Finances Location: United States

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