ROBERT DOTSON 12920 SE 38th Street. Bellevue, WA 98006 RE: Poor Customer Service Dear Mr. Dotson I first would like to say that I have been a T-Mobile customer since 2004, and up until last year I was satisfied with your service. There have been a few representatives like Theodore; whom I spoke with on Monday January 4th, which exemplifies excellence; but he is an exception. However, since that time I have several complaints about accurate information, rude representatives, and inefficient customer care. I have listed a... read full review »