Julia -- the woman we spoke with was very personable and quick to respond to our questions. However, we feel she was very deceptive and unclear about the procedures of determining inventory and quotes. A man who said he was the owner came to my house to take an 'inventory'. This was apparently her father and he had a VERY THICK accent which was hard to understand. The quote he gave me was very high and when I asked him why it was so high, he said 'there is a 2, 000 lb. minimum'. There is NO WAY my items are even close... read full review »