I spent $71 on a bouquet that was to be delivered to a friend who lives only a couple of blocks away. A week later, the bouquet had not been delivered. When I called the florist I was treated in a very surly fashion and told it wasn't their problem, that I should have known (even though I ordered from their website) that this was an ordered they processed but didn't handle. They also claim the order has a different drop date then what my records show, and are unwilling to do anything to make the order right. My friend was having a... read full review »