ROKU INC sells a device that connects to both tv and computer by wireless or ethernet connection in order to stream Netflix or Amazon movies plus more web content such as Facebook photos, Pandora Internet radio, etc. First let me state the device works quite well and is simple to install and operate...that's the end of the good news...it's all downhill from here. The nightmare on this street is "ROKU customer service"; say oxymoron five times and you'll get the idea where this complaint lives. I purchased a... read full review »