I ordered the PediPaws Set and the Refill set by mail at the same time. I wrote an explanatory order letter with two separate checks for each item. The checks were for the exact amount web site stated for each item plus mailing for each. Five weeks later I received the refill kit. PP charged $2 more for the refill kit then the posted price. The statement enclosed did not explain anything or request additional funds. A call to PP provided no answer--only told to wait for set that was likely on back order. Product did not come in another week... read full review »