I set up a firm appointment and time to have my house treated for fleas. I took great care to get and give clear instructions regarding your time and procedures, to hire a sitter to take my dog away for five hours starting at the agreed upon time of 8:30. then, in the midst of a busy day, I received a message that your technician had just arrived, and it was 10:00. I had to scramble to reach sitter and arrange for him to keep the puppy another hour and a half. Mackie was only back home and in his crate 30 minutes before I got home. But it... read full review »