I was emailed an offer for a book and DVD by Jillian Michaels. I ordered them, it was a good deal. It included a free four week membership to her online weight loss program. If you do not cancel this online program before the four weeks is up, they will charge your paypal or credit card $52.00. And even though I canceled the very day I was charged, they will keep one weeks worth of money. And if you complain, they will tell you that you should have bought the book somewhere else and have paid full price. Horrible customer service!!! Very rude... read full review »