My husband ordered the Perfect Chair for my birthday and the C/Card was immediately charged. After a week of calling and the phone ringing out, he finally got Joyce on the line and asked for confirmation email, which he got. After 3 weeks of nothing further, and about 4 days of he and I phoning constantly, Joyce eventually decided to answer the phone and told us the factort in California (we're in CT) was closed and would open 12 noon our time and she would call me 12:30pm that day. Needless to say, after me calling the rest of the... read full review »