The web-site was called Just Answer. I requested help with getting my printer to work. The page asked to check an amount that I would pay to have repair assistance. I did this and provided them with my credit card info. Then, I described the nature of my problem. It requested I watch their web-page and they promised prompt service. After a long wait, I left the page and became concerned as I provided my credit card info and received no reply from them. After several days, I received an e-mail from them asking me to contact them with... read full review »