I called the company on their help desk I never reached anyone I was on the phone for one half hour from 12:40-01:10 For a half hour I had to listen to "someone will be with you shortly". (I think the real message was go away and dont bother us.) In between the messages was this horrible recording of decent music that sounded like it was being played on a toy recorder Their online message said someone will get back to you within five days. There again this is very poor inexcuseable service for me as a... read full review »