have flown Air Asia a number of times without a hitch till now - enquiries on the phone lead nowhere - I was given a reference number, put on hold and then cut off. When I again got on to someone and gave the reference number it didn't mean a thing, the person had no idea what my problem was and I had to go through the whole thing again and again to no avail, the person on the other end had no idea what to do with my query. I then emailed via the Air Asia website - received a request fro the same information again which so replied with... read full review »