USER REVIEWS (nancee)
Priceline
My daughter made a reservation for a hotel through priceline. She was unable to keep said reservation due to an accident.
I called priceline to see if she could get a cancellation. The representative told me he would charge her a 25$ fee per night. This was for three nights instead of the 215$ charge. With one stipulation I tell him what hospital she was at and the name of the MD. caring for her so he could call and get information about her and the situation. The hotel had no problem with the cancellation. This to me is a violation of HIPAA and privacy rites. PLEASE do not use priceline if you can avoid it. This is an unlawful practice! read full review »
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