I ordered a 14 day free trial. When I received it I didn't understand the letter sent with it. To me it sounded as if I opened the bottle and sent it back within 14 days they would bill me. I didn't trust it and tried calling the number on the letter. Of course I never got through to them. I sent the trial bottle back within 14 days and was still billed. I thought it may have crossed in the mail. I also sent a letter with the unopened bottle stating what I stated here. I received another bottle and still no refund from the first... read full review »