I had a problem with phone, it was not rolling over to my second line. So, I called Virzon who I have my service with, they sent AT&T because appearently they sold my service to them. They came to my office 4 times and failed to repair the trouble. Finally, I hired a private phone contractor who fixed the issue in about 10 minutes. I pay each month for inside repair, so there should have been no charges for their on-site visit. Besides they did not repair the problem. AT&T charged me $166.95 for on-site service on my Oct... read full review »