I love Verizon. However on my last few bills I was charged $9.99 for a charge I did not make. It is from some number (77877). I did not subscribe or ask for any service that should be charging me. How do I get my money back because there are three months or so with the charge on it. Please help if possible, very confulsed and Verison said they can not help because it is an outside company taking the charge. read full review »