BML's customer service couldn't be worse. They have NEVER responded to any of the emails I'v e sent to them using their system. Some going back MONTHS. On the phone you go through automated phone hell, just to speak to some kid who doesn't have a clue, and can only look up your balance for you. They screwed up my ACH payment, recoding it for a SAVINGS account, instead of the CHECKING account it was coded for, costing me a $25 fee from my bank. These people are completely incompetent, and obviously couldn't care less about their customers. read full review »