I do not recommend anyone purchase a service contract with them. As a matter of fact, I'm finished with these service contract companies. It is all just a scam. This is my latest fiasco with Service America. 1. On 12/29/10 called in service because flame would not stay lite on furnace, sent out a technician who said there were loose wires and said it was fixed â�� problem not fixed when cold front hit New Year's weekend the heater would not work 2. On 1/5/10 sent out another technician that spent about 5... read full review »