I was due to fly out of Buesnos Aires (on 20 January 2010) directly to Sydney but 1 week before I received an email saying my flight was moved to the 21st January via Santiago and New Zealand, adding many ho9urs of flight time. This meant I would miss my connecting flight to Perth. I had to change it to the 19 th January. This meant I missed an overnight trip with friend to Montevideo on 18/19 and I had to get a hotel room in Sydney as I would have a 12 hour wait for my flight to Perth. I sent a complaint to LAN and some fool replied saying... read full review »