It took more then 2 weeks for my item to ship out; I called and emailed nextdaypets.com the response given is that they would have to get with their warehouse. I again asked and asked and get the same response. I am trying to figure it out is their warehouse in China? horrible customer service, they don't know the meaning of what customer first is and all their complements are lies to draw customers in, hook line and sinker! I am just amazed on how they have tried to avoid the question like the plague, truly amazed, I am never buying again from them again... read full review »